一线口语E2say

2017-6-22 18:59:18

外贸客户不回复?这些英语邮件模板送给你

本篇源自:https://www.e2say.com/articles/

当你的客户不回复你的邮件时,怎样跟踪客户才能最不让客户反感?客户不回邮件情况很多,可能是出差,可能是放假,也有可能是旅游,又或者看了你的邮件又忘记回复了,还有可能被邮箱系统视为垃圾邮件,最差的情况就是客户不想回复,原因各种各样,下面看看跟踪客户的邮件模版有哪些吧!

一、询问客户对我方报价的看法,先问是否已收到邮件,然后说我方会尽量让客户满意。安抚客户心理,才能继续谈合作。

Dear Mr.Asha

Have a good day!

Have you checked my offer? Hope our products are suitable for your market! Unfortunately, I did not receive any reply from 

you. Could you tell me your idea about our offer? We will do our best to make you satisfied.

If we can do anything for you, it would be our pleasure.

Hope we can establish a good relationship.

Best

regards

二、利用报价的有效期限给客户造成心理压力,一般而言只要客户有兴趣,都会有效。

Dear sir,

Good luck to you! It's Jessie.

We have received your inquiry, date xxx, and quoted as follows: XXX. Please check the price is workable?The price will be invalid on xxx.

Hope we can have cooperation in the future.

Best

regards.

三、询问客户对我方产品的意见,并附上清晰的产品目录,不需要全部的产品目录。

Have a good day! My friends, Jessie again.

My quotation of xxx you should have received and considered. could you give me your idea about the product?

Enclose the catalog of xxx products, please check it! If there is any product you need, please contact me! I am really willing to provide you more information.

I will be here all the time for you!

四、询问客户是否有感兴趣产品。

Hello,

my brother,

Did you receive and check the product catalog that I sent you before? Hope they can work for your market! If you find some products really attractive, please feel free to contact us. We are happy to provide you more information about the product.If you want to evaluate the quality of the product, the sample can be sent to you for reference!

Hope in the future establish a good business relationship with you.

Best

regards

五、直切主题,询问客户是否有新的订单,老外都是直接的人。

Dear my friend,

Hope everything is fine from your side.Have you got new orders?Please let me know and I can send you best price as before.

Best regards.

六、当谈判差不多时,可以主动提出赠送样品,当然,价值不是太高那种。

Dear friends,

If you really want to buy,we can send you free sample  for reference. And we need your opinion about our product.Sincerely we want to have a long business relationship with you.

Wait for your good news.

Best wishes

七、也许你的邮件会被对方邮箱过滤,以合理的方式再问一遍,注意语言不要让对方反感。

Dear xxx,

It is third time that I send you e-mail because we didn't receive any message about product from your side.And I guess that email have not reached you.

If you check this e-mial,please tell me if you have interest in our product.I don't want to bother you if you have no interest.

Wait for your feedback.

Thanks!

Best

regards

八、有新产品,第一时间联系客户,一来让客户记住你,二来帮客户分析市场卖点。

Dear brother,

Good luck to you!

We have a good news for you that we have launched new products,which has new desigh,light and xxx.Attached file is the product catalogue for reference. 

If you have any interest,please tell me.

Best

regards.

九、告诉客户我们产品有价格波动,询问他们的想法。

Dear friend,

Hope everything is fine from you.

The quotation and products have updated.Attached file is about new quotation and products.Please check it.If you have any queations,please let me know.

Wait for your reply.

BR.

当客户不回复邮件时,千万不要着急,也不要放弃跟踪,客户都是慢慢磨出来的,做外贸最重要一项就是要有耐心。


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